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Residents
City offices will be closed 11/11/24 in Observance of Veterans Day!
We invite you to experience and share our hometown spirit by using Madison as your passport to the world. A once small farming community, Madison is now a vibrant city in its own right! Small-town charm nestled conveniently close a large metropolitan area combine to make Madison the City Mississippi’s hometown.
If you are planning a move to Madison or have become a new resident, welcome home! We are glad you have chosen to make Madison your hometown and are sure you are going to quickly experience what our city is all about. Madison’s people are our primary asset and make this city so special. Located here, you will find information to help you settle into your new community and get involved.
City departments & local services are here to serve you. For questions contact:
MONA (Madison Organization of Neighborhood Associations)
Webster Animal Shelter
601-605-4729
Certified Retirement Community
601-856-7060
Madison Airport
601-853-1960
Entergy
1-800-368-3749
City of Madison
601-856-8958
Bear Creek Water Association
601-856-5969
Pearl River Valley Water Supply District
601-856-6574
CenterPoint
601-856-9348
Atmos
601-961-6729
Public Works Department
601-856-8958
AT&T
1-800-247-2020
Xfinity
601-982-0922
Madison provides water services to approximately 4,700 homes and businesses. The water is drawn from deep wells just like many bottled water companies. In fact, our water can be classified as “natural artesian spring water.”
Sewer service is provided to approximately 10,000 residences and businesses. The City of Madison belongs to two regional treatment systems, the Metro System with the City of Ridgeland & Jackson and the Madison County Waste Water Authority. The use of these two systems accounts for the two sewer charges that appear on your water/sewer bill. The city charge helps pay for the operation, maintenance, and debt service of the city’s collection system, while the Metro Sewer charge helps to cover costs of operation, maintenance, and debt service for the regional interceptor lines and treatment system.
This department maintains all public right-of-way inside the city limits, with the exception of Highway 51, Interstate 55, and Highway 463. It is also charged with maintaining dedicated drainage easements, which include creeks, ditches, culverts, curbs, and inlets. Maintenance of street signs and traffic signals also falls under this division.
One of the biggest challenges is keeping litter picked up. There are several ways that citizens can help. Please don’t litter. Remember YOUR tax dollars are used to clean up litter. Call the Madison Police Department at (601) 856-6111 to report littering. Give a location, description of the person and/or vehicle, and a direction of travel. This includes any trucks or trailers that spill their loads.
If you have any questions about the many services provided by the Public Works Department, please call (601) 856-8958. Use this same number to report any after-hours emergency. Someone is on call 24 hours a day.
Volunteers in the City of Madison are a huge blessing and a key component to what makes our city a strong and thriving community.
Below is a list of community organizations offering a wide range of areas to get involved in. If you have any additional questions, please call City Hall at 601-856-7116.